Microsoft Dynamics 365 services for ISVs

SAGlobal’s advantEDGE services target the critical needs of today’s Dynamics 365 ISVs: additional capacity, specialized expertise, tight project management – all at a compelling price point. Technology is changing rapidly across the Dynamics 365 landscape making it a challenge to get skilled on new tools and Microsoft requirements, while at the same time, trying to maintain product support on previous versions of Dynamics AX. SAGlobal is positioned to support your business with resources and expertise across the entire product management lifecycle.  Just scroll down the page for a catalogue of services designed for Dynamics 365 ISVs.

At the forefront of our advantEDGE services is support for AppSource validation of your ISV solution. AppSource is the new platform for showcasing Microsoft business applications. Users can investigate and request trial experiences for Dynamics 365 add-on solutions along with Office 365, Cloud and PowerBI solutions all on one platform.  Certifying your solution for AppSource involves multiple competencies across code upgrading, extension refactoring, data entity building, process data package importing, business process modeling, task recorders, and organizing marketing materials. It can be a daunting process. SAGlobal has brought our own Project+ solution, plus numerous other ISV solutions successfully through the AppSource curation process. We can do the same for you at a competitive price package.



Microsoft Dynamics Services for ISVs

There are lot of organizations that are capable but for us SAGlobal demonstrated that they were very flexible, they were quick to respond and they were committed to meeting our deadlines.

Richard Swann
President, Loki Systems Inc.

advantEDGE ISV Services

  • Microsoft Dynamics Services for ISVs

    AppSource is Microsoft’s new platform to engage business users searching for additional solutions to expand their implementations of Dynamics 365, Office 365, PowerBI and other Cloud solutions. Through this platform, users can explore and request trials of industry specific, niche or horizontal solutions that will extend their Dynamics 365 investment. Certifying and publishing your ISV solution on AppSource is critical to lead generation and staying competitive in the ISV marketplace.

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  • ISV Products

    Feature development is our core competency. We build out quality code, delivered on schedule, in collaboration with your development teams through Visual Studio Team Services (VSTS). Our experience on every version of Microsoft Dynamics AX and Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition gives us the depth of knowledge to tackle any of your complex development needs. We will work from your existing designs and provide quality feedback on approach and design considerations or can turnkey from design to code to test. Service areas include: creation of classes, tables, forms, entities, extension – all elements of the Dynamics 365 for Finance and Operations coding architecture. In addition, we provide services on localization and language file translation.

  • ISV Services

    Like many cloud solutions, Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition is moving towards a continuous upgrade strategy. The cadence of releases from Microsoft will substantially increase over previous versions’ release schedules. Customers will be expecting ISVs to main this pace of release compliance. Don’t let your solution be the critical path or blocking path to customers staying current on Microsoft’s release pace. Code upgrades typically involve re-factoring, especially when upgrading from previous versions. Old methods of coding need to be re-designed to be compliant with the new Dynamics 365 for Finance and Operations architecture. Where you used to be able to overlay standard Microsoft code, now customizations need to be implemented through the extension and delegate approach. Re-factoring requires both specific skill set and development bandwidth as the amount of work can be daunting.

  • Documentation

    In today’s business solution environment, customers expect up-to-date, comprehensive solution documentation that is quickly accessible within the application or complementary in the cloud. Old PDF versions need replacing with wikis, knowledge bases, and other modern learning system tools. Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition provides some excellent new tools such as the task recorder and business process library to assist in the application knowledge transfer for your solution. SAGlobal provides services around these tools plus traditional feature and process documentation.

  • Testing

    When it comes to software testing – we all wish we had more time and budget. It is an area that always faces constraints – you need more functional consultants, testing scenarios are not deep enough, or development slips and the testing time gets squeezed. Having provided testing resources to Microsoft for years, SAGlobal resources can supply the extra bandwidth or skill set needed to test your ISV solution to the highest quality level. We can deploy both manual or automated test strategies, or a hybrid approach. Services areas for testing include: designing test scenarios, unit testing, business process testing, automated testing, and performance testing.

  • BI & Reporting

    Your ISV solution is incomplete without a robust business intelligence (BI) and reporting toolset. Customers expect it from the onset, not as a follow-on phase trickling in after the solution implementation. Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition brings an entirely new approach for BI – using the Entity Store and PowerBI. The Entity Store is an operational database within the solution optimized for reporting. Customers can use Microsoft Power BI DirectQuery models together with Entity store to enable high-volume, near-real-time analytical reporting over large volumes of data. Workspaces have replaced the role center pages of previous versions. While these new technologies are powerful for the end customer they require an entirely new skill set for the ISV. SAGlobal is positioned to support all your BI and Reporting needs: building out a data model, developing a BI and reporting strategy for your ISV solution, workspace customization, creating aggregate reporting measures for the Entity Store, PowerBI reports and dashboards, and SSRS reporting.

  • Data Management

    One of the major changes between Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition and its previous versions is the relationship with data. No longer do you have direct access to tables for the import and export of data. All activity must move through data entities – an abstraction and de-normalized encapsulation of the database elements. Creating and working with data entities and all the associated structures such as data packages, data extensions, and process data packages requires an entirely new skill set for ISVs. Having worked with Dynamics 365 for Finance and Operations (Formerly AX7) since the early preview versions in 2015, SAGlobal is positioned to provide the expertise and staffing to support your data management needs. Service areas for data management include: data entity creation, data package definitions, data deployment testing, “golden” or default data management, data conversions, and system integrations.

  • Globalization

    Typical scenarios – you want to expand the geographical reach of your solution or a partner engages you in a global deal requiring implementation in a new country for your solution. Or if it is an Microsot Dynamics AX 2012 implementation you may need country layer merges. These tasks can be burdensome while trying to juggle the normal product management lifecycle workload. As a partner with global implementation experience and a trusted development partner to Microsoft for Dynamics localizations, SAGlobal can provide services to localize your solution such as: label translation, GER configuration, statutory feature development, environment testing after localization deployments, and documentation.

  • Application Lifecycle Management

    Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition brings a completely new world for managing the lifecycle of your ISV solution. Upgrade cadence is quickening, access to client production environments is restricted, Microsoft Lifecycle Services (LCS) is no longer an optional tool, but a necessity. Managing environments and development requires Azure provisioning and Visual Studio Team Services (VSTS) core competencies. SAGlobal can support your ALM needs from strategic planning, version control, customer upgrades, environment management through to full managed services.

  • End-Customer Services

    You pour your heart, energy, and resources into building an industry leading ISV solution. Yet customers always expect that last “20 percent” of the 80/20 rule to be out-of-the-box. Combine that mentality with opportunistic partners that don’t have the domain background or solution knowledge to properly extend your solution. Using SAGlobal resources, build a specialized team, short-term or long-term, to manage client development and upgrade demands. SAGlobal end customer services cover any aspect of the client implementation lifecycle: specification writing (functional or technical), feature development, system interfaces, data conversion, testing, deployment, and support desk duties.

We always feel the SAGlobal team takes pride and ownership in their deliverables. Since this work becomes an extension of SK Global’s quality and image, this is extremely important to us. All in all, we feel very fortunate to have found such a reliable and quality partner.

Tim Kahne,
Co-founder, CTO, SKGlobal Software

Our Customers

  • Loki Systems
  • SK Global
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